Glossary of important Trust & Safety terms

Glossary of important Trust & Safety terms

Glossary of important concepts to know for trust & safety professionals in our digital age:

What is Trust and Safety?

Trust and Safety is a field within the tech industry that focuses on ensuring the safety, security, and trust of users on a platform or service.

What is Content Moderation?

Content Moderation is the process of reviewing user-generated content to ensure it complies with the platform's policies and standards.

What are Community Guidelines?

Community Guidelines are a set of rules and standards that govern user behavior on a platform or service.

What is User-generated Content?

User-generated content refers to any content created by users on a platform or service, such as comments, posts, images, and videos.

What is a Terms of Service (TOS)?

A Terms of Service (TOS) is a legal agreement between a user and a platform that outlines the user's rights and responsibilities while using the service.

What is a Privacy Policy?

A Privacy Policy is a legal document that outlines how a platform collects, uses, and protects user data.

What does Account Security mean?

Account Security refers to the measures taken by a platform to protect users' accounts from unauthorized access or hacking.

What is Two-factor Authentication (2FA)?

Two-factor Authentication (2FA) is a security process that requires users to provide two forms of identification before accessing their accounts, such as a password and a verification code.

What is Phishing?

Phishing is a type of cyber attack where scammers try to trick users into revealing their personal information, such as passwords or credit card numbers.

What is Social Engineering?

Social Engineering is a type of cyber attack where scammers manipulate or deceive users into revealing sensitive information.

What is Fraud?

Fraud is a type of illegal activity where someone intentionally deceives others for financial gain.

What is Identity Theft?

Identity Theft is a type of fraud where someone steals another person's personal information, such as their name, social security number, or credit card information.

What is Doxxing?

Doxxing is a type of online harassment where someone publishes another person's private or sensitive information, such as their home address, phone number, or email address.

What is Cyberbullying?

Cyberbullying is a type of online harassment where someone uses technology to intimidate, harass, or embarrass another person.

What is Harassment?

Harassment is any behavior that is intended to intimidate, threaten, or make someone else feel uncomfortable or unsafe.

What is Extremism?

Extremism is the belief in and support of extreme political or social ideologies, often involving violence or intolerance towards others.

What is Radicalization?

Radicalization is the process by which an individual or group becomes more extreme in their beliefs or ideology.

What is Terrorism?

Terrorism is the use of violence or intimidation in the pursuit of political or ideological goals.

What is Child Exploitation?

Child Exploitation is the use of children in any way that harms or exploits them, such as through sexual abuse, trafficking, or forced labor.

What is Online Child Sexual Exploitation?

Online Child Sexual Exploitation refers to the use of technology to commit acts of child sexual exploitation, such as grooming, solicitation, or distribution of CSAM.

What is User Privacy?

User Privacy refers to the protection of personal information provided by users on a platform, including their personal data, browsing history, and online activity.

What is Cybersecurity?

Cybersecurity refers to the protection of computer systems and networks from digital attacks, theft, and damage.

What is Identity Verification?

Identity Verification is the process of confirming a user's identity on a platform, usually through verification of government-issued identification or other identifying documents.

What is Machine Learning?

Machine Learning is a type of artificial intelligence that enables computer systems to learn and improve performance through experience and data analysis.

What is Algorithmic Bias?

Algorithmic Bias refers to systematic errors and biases present in algorithms that can result in unfair, discriminatory, or unjust outcomes for certain groups or individuals.

What is a Deepfake?

Deepfake refers to the use of artificial intelligence technology to create manipulated or synthetic audio or video content that can be used to misrepresent or deceive others.

What is Synthetic Media?

Synthetic Media refers to any type of media that is artificially created, including deepfakes, CGI, and other types of digital media.

What is Data Privacy?

Data Privacy refers to the protection and control of personal data collected by companies and organizations, including the collection, storage, and use of that data.

What is a Bot?

Bot, short for robot, refers to automated software applications that can perform tasks on behalf of users, including posting, messaging, and other types of interaction on social media and other online platforms.

What is the Dark Web?

Dark Web refers to the portion of the internet that is not indexed by search engines and requires special software or authorization to access, often associated with illegal or illicit activity.

What is Child Sexual Abuse Material (CSAM)?

Child Sexual Abuse Material (CSAM) refers to any type of visual media that depicts the sexual abuse or exploitation of children, including images, videos, and other types of media.

What is Sextortion?

Sextortion refers to a type of online blackmail in which individuals are coerced or threatened into providing sexual images or videos of themselves, often for the purpose of extortion or other types of exploitation.

What is Hate Speech?

Hate Speech refers to any type of speech, language, or behavior that is intended to incite hatred, violence, or discrimination against a particular group or individual.

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